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Shipping

Shipping

Canyon Awards currently uses UPS to ship products to it's customers. Please call customer service at 661-424-1406 if you need other shipping arrangements.

Our shipping address is:
Canyon Awards
19425 Soledad Canyon Rd. #322,
Canyon Country, CA 91351

Return Policy
Defective Products:
Orders that are delivered damaged or defective products will be replaced at no charge within 21 days from the date of order.

Canceled Orders(not engraved):
Orders with no engraving may be canceled within 21 days from the date of order for a refund and a restocking fee of 15% will apply. Customer will be responsible for return shipping. All items must be in new condition and in original packaging.

Canceled Orders(engraved):
Orders with engraving may be canceled within 21 days from the date of order for a refund and a restocking fee of 50% will apply. Customer will be responsible for return shipping. All items must be in new condition and in original packaging.

Custom Orders:
Custom orders may be canceled within 21 days from the date of order for a refund and a restocking fee of 50% will apply. Customer will be responsible for return shipping. All items must be in new condition and in original packaging.

Shipping Charges:
Shipping charges on all orders shipped will not be refunded

A RMA is required for all returns. Please fill out the RMA request form or contact customer service at 661-424-1406 prior to sending products back to CATE.